
The City of Victoria’s Community Safety and Wellbeing Plan represents a comprehensive, data-driven initiative designed to address complex social challenges and enhance quality of life for all residents. Developed in collaboration with HelpSeeker Technologies, this plan integrates extensive community feedback gathered through surveys, focus groups, and public consultations to create an evidence-based roadmap for a safer, more connected, and resilient Victoria.
The report highlights how thousands of residents voiced their perspectives on key local issues through an inclusive engagement process. Using advanced analytics and a multi-level taxonomy, HelpSeeker analyzed this feedback to uncover interconnected challenges shaping community wellbeing.
Three core, interrelated issues emerged as the heart of the city’s concerns:
These issues are closely tied to economic barriers, discrimination, and urban infrastructure challenges that influence residents’ sense of belonging and engagement.
Victoria’s residents proposed practical, compassionate solutions to strengthen safety and wellbeing across the city. Top recommendations include:
The findings demonstrate a community deeply invested in creating a more inclusive and compassionate city. By aligning local insights with data-driven analysis, the Community Safety and Wellbeing Plan provides a strong foundation for coordinated action among policymakers, service providers, and residents.
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