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Webinars

Showcasing innovative ideas, tools, and insights into the world of social good for service providers, decision-makers, academics, and the general public.

September 11, 2025 1:00 PM ET

10-year Housing & Homelessness Plans: What to keep, what to change, and what's next.

For nearly two decades, 10-year housing and homelessness plans have been a cornerstone of local housing strategy in Canada. They’ve set priorities, guided investment, and shaped how communities respond to changing needs. But the world these plans operate in has changed — and is changing faster than ever.

This session, designed for Ontario Service Managers, will take a fresh, data-driven look at the evolution of these plans:

What you'll learn:

- Which elements have stood the test of time and continue to deliver value.
- What’s become outdated and risks holding communities back.
- How new priorities — from deeply affordable housing and protecting existing stock, to new types of construction and zoning — are reshaping long-term planning.
- How to use data to anticipate and navigate emerging pressures — from rising youth unemployment to shifts in migration patterns — and to future-proof plans in volatile economic conditions.
- Ways to align housing strategies with broader goals like community safety, well-being, and economic stability.
- How better data, performance monitoring, and adaptive policy thinking can keep a “10-year” plan relevant in year one, year five, and year ten.

You’ll leave with a clear picture of where housing and homelessness plans are headed, the innovations worth watching, and the critical issues they must respond to in today’s rapidly shifting policy and market environment.

All attendees will also receive a practical outline of a housing and homelessness plan, complete with key questions to consider for each section. This tool can be used to assess an existing plan or to inform the development of a new one.

Register

Webinar Replay Hub

Explore our comprehensive archive of past webinars. Dive into a wealth of knowledge with sessions led by industry experts, available anytime for your convenience and learning.

Designing for Impact: How Strong Data Models Drive Better Outcomes

Whether you're running a single program or coordinating efforts across an entire organization or system, one challenge remains constant: how do you gather and use data in a way that’s meaningful, not just mandatory? This webinar explores why a strong data model—the structure behind how your information is organized, connected, and collected—is foundational to making better decisions, supporting the people you serve, and demonstrating real impact.

June 19, 2025

A Guide to Housing & Homelessness Projection Modelling

Across Canada, municipalities are facing complex and rising pressures around housing affordability and homelessness. But how do you move beyond reacting to start planning for the future? In this webinar, we'll break down how projection modelling works, what insights it provides, and why our modelling tool is becoming critical for municipal planning, budget prioritization, and long-term housing strategies.

May 22, 2025

Mareto: Advanced Case Management Software for Social Services

Explore the latest upgrades to Mareto, our user-friendly case management platform designed for social service providers. This webinar covers improved workflows, customization features, real-time data insights, and security enhancements that support more efficient service delivery and better client outcomes.

April 17, 2025

Simplifying Access to Essential Support Services with Navigi and Systems Mapping

Navigating support services can be complex—for both residents trying to access help and municipalities working to connect them. Systems mapping helps communities understand what services exist, where gaps might be, and how resources can be better allocated. This data can be used in custom dashboards to support municipal decision-making or integrated into Navigi, a tool that helps residents find essential services like housing, food assistance, mental health support, and more.

March 20, 2025

The Human and Financial Cost of Ontario’s Homelessness Crisis

An in-depth discussion on Ontario’s homelessness crisis as we explore the key findings from our collaborative report, "Municipalities Under Pressure: The Human and Financial Cost of Ontario’s Homelessness Crisis," which has been heavily featured in the news recently. This webinar will highlight the human and financial costs of homelessness, the collaborative efforts behind the report, and the data-driven solutions proposed to achieve functional zero homelessness by 2030

February 20, 2025

2025 Social Outlook: Trends & Insights for the Year Ahead

Watch our "2025 Social Outlook" webinar! As we enter a new year brimming with potential, this webinar will provide key insights into the major social, political, and economic trends shaping our communities in 2025. Navigate the shifting political landscape with an in-depth look at policy developments and their impact on social dynamics.

January 30, 2025

Social Services: How to Reduce Administrative Burdens and Enhance Team Collaboration

In today’s demanding social services environment, managing complex caseloads while delivering high-quality care can be overwhelming. This webinar will show social workers, case managers, and frontline workers how to reduce administrative burdens, improve client outcomes, and enhance team collaboration using our data-driven case management software, Mareto.

October 24, 2024

From Data to Delivery Simplifying Housing Needs Assessments for Municipal Success

An informative session where we'll break down Housing Needs Assessments (HNA): the methodology, streamlining data collection, new regulatory requirements and deadlines, and projecting short-term and long-term housing needs. You will learn how your municipality can effectively assess housing needs and meet all regulatory requirements.

October 17, 2024

How to Access Neighborhood Data that Propels Community Impact

An exclusive webinar as we showcase the power of the Social Trends Explorer, a community data tool designed to empower municipalities and non-profit organizations with visually engaging, data-driven insights. Discover how to access community data, generate compelling data visualizations, shape effective strategies, and allocate resources efficiently.

July 24, 2024

Engaging Lived Experience and Frontline Service Staff in Shaping Data Collection Systems

Watch this insightful webinar focused on the critical role of lived experience and frontline service staff in the design and development of effective data collection systems. This session will delve into how their unique perspectives can shape a more responsive and accurate data infrastructure, ultimately leading to transformative collective impact.

July 18, 2024

Data Harmonization for Systems Change Utilizing Ontologies for Cross Sector Impact

In an era of complex social challenges, it is essential to recognize that while each client, program, and organization is distinct, they all contribute to a broader ecosystem. This webinar introduces an advanced ontology that bridges communication across funders, service providers, and stakeholders, ensuring data collected at the client-service interaction level is effectively aggregated to assess broader systems impacts.

June 18, 2024

Meet Mareto: Empowering Social Services Through Advanced Case Management Software

This webinar will provide an in-depth exploration of Mareto, a state-of-the-art case management platform designed to enhance service delivery through advanced case management, seamless service integration, coordinated care, and unparalleled customization. If you are involved in direct client services or program management, Mareto offers tools and insights that drive transformative social impact.

May 14, 2024

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