Webinars for Canadian Social-Service Organizations

Learn how to measure the full client journey—from crisis through stabilization and long-term maintenance—rather than isolated program outcomes. This practical session explores the shared definitions, consent practices, and systems needed to understand whether people are truly moving toward stability across services and over time.

Learn how the 2026 Census releases will reshape housing and homelessness planning across Canada in 2027. This webinar explores what the new data means for community plans, forecasts and funding cases—and how to put it into practice using Karto.

This webinar will look at how Mareto can support the day-to-day collection and organization of the information needed for annual FCSS reporting. We will work through practical areas such as participation, volunteers, referrals, surveys and activity categorization, and show how Mareto can help reduce year-end reconciliation.

Learn how better intake form design improves data quality, reporting, and service delivery for Canadian nonprofits and social services organizations. Discover the four principles of effective intake design and see a live form builder walkthrough in Mareto.

In this session, we sit down with Ashley Kinnaird, Operations Manager at Stsi'elh Stuhw tu Smun'eem, a First Nations Child and Family Services agency in British Columbia, to walk through their experience implementing and using Mareto. Their implementation spans child and family services, housing, HR, and operations, with significant reporting obligations and data sensitivity across all program areas.

Canadian non-profits are under growing pressure to prove impact. Funders want to see what changed, Boards want evidence that programs are working, and Communities want to see lives actually improving. And yet many organizations are still buried in reporting that counts outputs, drowns frontline staff in paperwork, and never quite answers the question that matters most: are we making a difference?

This session is a live walkthrough of Karto, a planning platform built from years of doing this work with communities across Canada. We'll demo each of the four tools and show what they produce for your team.

Canadian social sector organizations are making significant technology investments, including case management platforms, cloud-based records systems, and service coordination tools. Many have taken deliberate steps to ensure their data is stored in Canada. That is an important decision. It is also an incomplete one.

We will show you the benefits of using a case management software built for Canadian non-profits and social services, and how CFS teams can run child, youth, and family support with clearer workflows, stronger documentation, and better visibility across the full service journey, with a focused walkthrough of its use in family support, child wellbeing, prevention, reunification, and wraparound support services.

Test how different investments in housing, supports, and prevention affect outcomes over a 10-year horizon. Find the right mix before committing funding.

From housing and homelessness to youth, family, health, and community-based programs, no two organizations work the same way, and your technology should reflect that. Mareto is a Canadian-built, fully customizable case management software designed to support all types of social services and nonprofit organizations.

This recorded webinar examines new Ontario homelessness data and what it means for government decision-making. It highlights updated findings from Municipalities Under Pressure — One Year Later, including why homelessness continues to rise and the implications for public investment and policy.

Most social forecasts are too broad to be useful. They list trends, avoid judgment, and leave leaders reassured instead of prepared. This live January webinar does the opposite. In 60 minutes, we will make a clear, evidence-backed call on the 2–3 social pressures most likely to collide by 2026, and explain why decisions made in 2025 will determine whether systems bend or break.

Every nonprofit collects data. Most of it sits in forms, reports, or spreadsheets that never connect to the bigger questions leaders need answered. This session is designed to change that. In this webinar, we will unpack the structure behind good evidence and show how to connect day-to-day information from programs to the questions that define strategy and accountability.

In today’s demanding social services environment, managing complex caseloads while delivering high-quality care can be overwhelming. This webinar will demonstrate to Social Workers, Case Managers, Program Managers, and Executive Directors how to reduce administrative burdens, improve client outcomes, and enhance team collaboration using Mareto, our data-driven case management software.

In this free webinar, we’ll explore how Canadian nonprofits can break out of “data chaos” and move toward mission success with modern case management tools. You’ll hear sector insights, real nonprofit experiences, and see a light demo of what’s possible when your organization’s data is working for you instead of against you.

For nearly two decades, 10-year housing and homelessness plans have been a cornerstone of local housing strategy in Canada. They’ve set priorities, guided investment, and shaped how communities respond to changing needs. But the world these plans operate in has changed — and is changing faster than ever. This session, designed for Ontario Service Managers, will take a fresh, data-driven look at the evolution of these plans.

Whether you're running a single program or coordinating efforts across an entire organization or system, one challenge remains constant: how do you gather and use data in a way that’s meaningful, not just mandatory? This webinar explores why a strong data model—the structure behind how your information is organized, connected, and collected—is foundational to making better decisions, supporting the people you serve, and demonstrating real impact.

Across Canada, municipalities are facing complex and rising pressures around housing affordability and homelessness. But how do you move beyond reacting to start planning for the future? In this webinar, we'll break down how projection modelling works, what insights it provides, and why our modelling tool is becoming critical for municipal planning, budget prioritization, and long-term housing strategies.

Explore the latest upgrades to Mareto, our user-friendly case management platform designed for social service providers. This webinar covers improved workflows, customization features, real-time data insights, and security enhancements that support more efficient service delivery and better client outcomes.

Navigating support services can be complex—for both residents trying to access help and municipalities working to connect them. Systems mapping helps communities understand what services exist, where gaps might be, and how resources can be better allocated. This data can be used in custom dashboards to support municipal decision-making or integrated into Navigi, a tool that helps residents find essential services like housing, food assistance, mental health support, and more.

An in-depth discussion on Ontario’s homelessness crisis as we explore the key findings from our collaborative report, "Municipalities Under Pressure: The Human and Financial Cost of Ontario’s Homelessness Crisis," which has been heavily featured in the news recently. This webinar will highlight the human and financial costs of homelessness, the collaborative efforts behind the report, and the data-driven solutions proposed to achieve functional zero homelessness by 2030

Watch our "2025 Social Outlook" webinar! As we enter a new year brimming with potential, this webinar will provide key insights into the major social, political, and economic trends shaping our communities in 2025. Navigate the shifting political landscape with an in-depth look at policy developments and their impact on social dynamics.

In today’s demanding social services environment, managing complex caseloads while delivering high-quality care can be overwhelming. This webinar will show social workers, case managers, and frontline workers how to reduce administrative burdens, improve client outcomes, and enhance team collaboration using our data-driven case management software, Mareto.

An informative session where we'll break down Housing Needs Assessments (HNA): the methodology, streamlining data collection, new regulatory requirements and deadlines, and projecting short-term and long-term housing needs. You will learn how your municipality can effectively assess housing needs and meet all regulatory requirements.

An exclusive webinar as we showcase the power of the Social Trends Explorer, a community data tool designed to empower municipalities and non-profit organizations with visually engaging, data-driven insights. Discover how to access community data, generate compelling data visualizations, shape effective strategies, and allocate resources efficiently.

Watch this insightful webinar focused on the critical role of lived experience and frontline service staff in the design and development of effective data collection systems. This session will delve into how their unique perspectives can shape a more responsive and accurate data infrastructure, ultimately leading to transformative collective impact.

In an era of complex social challenges, it is essential to recognize that while each client, program, and organization is distinct, they all contribute to a broader ecosystem. This webinar introduces an advanced ontology that bridges communication across funders, service providers, and stakeholders, ensuring data collected at the client-service interaction level is effectively aggregated to assess broader systems impacts.

This webinar will provide an in-depth exploration of Mareto, a state-of-the-art case management platform designed to enhance service delivery through advanced case management, seamless service integration, coordinated care, and unparalleled customization. If you are involved in direct client services or program management, Mareto offers tools and insights that drive transformative social impact.

This session is meticulously crafted for professionals in strategic roles, aiming to equip them with the knowledge and tools necessary to transform raw data into actionable intelligence. Whether you are working at the client, program, organizational, or system level or even broader ecosystems, this webinar will guide you through effectively leveraging data to drive positive change and achieve impactful outcomes.

Tailored for community leaders, data analysts, and organizations, this enlightening session delves into innovative, data-driven strategies poised to revolutionize our approach to social challenges. Uncover the power of analytics in crafting solutions that not only address but also anticipate the needs of communities facing these critical issues.

Enhance your understanding of data's impact on youth through advanced techniques, success stories, and expert insights. This webinar features interactive panels with industry pioneers like Mariana Catz from Kids Help Phone, Rob Moltzahn from the Central Alberta Child Advocacy Centre, and Michael Morgan from Langley School District.

As we step into 2024, a year brimming with potential and challenges, our "2024 Social Outlook" webinar offers a panoramic view of the key social, political, and economic trends that will shape our communities and policies. This insightful session is designed to guide leaders, policymakers, and engaged citizens through the complexities of the upcoming year.

This session highlights how data informs policy and actions across the nation, from the rise of encampments to the use of AI and predictive modeling. Discover the impact of data-driven insights on strategic planning and resource allocation, and learn about the collaborative efforts and local applications that address homelessness effectively.

Dive deep into the workings of the AI-supported Social Needs Assessment and gain firsthand knowledge of its innovative features and capabilities. If you're passionate about elevating social needs assessments with state-of-the-art technology and the expert knowledge that HelpSeeker brings to the table, this session is a must-attend.

Explore the transformative potential of artificial intelligence in grant applications. This webinar will highlight the shift from traditional methods to AI-driven processes, emphasizing the precision, data-driven insights, and efficiency championed by Karto. A must-attend for communities, organizations, and stakeholders aiming for precision and efficiency in securing funds.

Explore the integration of AI in social infrastructure planning. This session highlights how AI-driven assessments can revolutionize traditional, labor-intensive housing needs assessments by enhancing efficiency and precision. It contrasts AI methods with traditional techniques, demonstrates their benefits, and discusses the balance between AI automation and human expertise.

Explore the complexities of Canada's affordable housing crisis in this recorded webinar. As urban populations grow and inflation rates fluctuate, the webinar delves into the root causes of increasing homeownership challenges, the role of inflation, and how data-driven decision-making can provide effective solutions. Watch to gain a deeper understanding of these pressing issues.

Learn how to ensure your investments have a meaningful social impact in this interactive session by HelpSeeker Technologies and The Sector. This workshop covers strategic, data-driven decision-making and the use of technology to merge financial intelligence with social data trends, aiming to foster significant societal change.

Explore a new tool developed by HelpSeeker Technologies and Northpine Foundation, designed to enhance financial decision-making in the social sector. This innovative Financial Flows tool allows users to track money movements, thereby enhancing social impact strategies, crafting compelling funding applications, making informed investment decisions, and identifying potential partners in impact investing.

In this session, we delve into how HelpSeeker's Housing Accelerator Success Package can effectively support your HAF application. We'll explore the essential tools and knowledge needed to navigate the application process. Watching this session will equip you with valuable insights and guidance on utilizing HelpSeeker's package to enhance your application efforts. If you have questions or need further assistance, please reach out to us.

Explore innovative tools and methodologies for strategic decision-making and stakeholder engagement in this event tailored for professionals from government, non-profits, foundations, and consulting firms. The session will focus on data-driven approaches, advanced service gap analysis, geospatial analysis, data visualization, and consensus-building techniques.

This webinar explores the establishment and benefits of a nationwide map detailing pet food banks in Canada. This session provides valuable information for individuals and organizations aiming to support vulnerable populations and their pets by ensuring access to pet food resources. It highlights the importance of this initiative in strengthening community support systems and enhancing the well-being of pets across the country.

Diving into the phenomenon of ChatGPT and what it means for the social sector. What exactly is ChatGPT? How can you use it? What are the pitfalls?

This 1-hour webinar is hosted by HelpSeeker's co-founder and co-president Dr. Alina Turner. She shares insights on how social needs assessments are a valuable tool to deeply understand the ever-growing complex needs of your community.

Saskatoon Housing Initiatives Partnership (SHIP) and Flow Community Projects are spearheading the design and development of Coordinated Access for Saskatoon's housing and homelessness sector. In collaboration with HelpSeeker Technologies, they are undertaking Systems Mapping to identify available community programs and services.