Webinars for Canadian Social-Service Organizations

Showcasing innovative ideas, tools, and insights into the world of social good for service providers, decision-makers, academics, and the general public.

FCSS Reporting: Making year-end reporting easier with Mareto

Sep 16, 2026 10:00 AM MST

Alberta FCSS offices are collecting information under the new Accountability Framework, and many already have a reporting process in place.

This webinar will look at how Mareto can support the day-to-day collection and organization of the information needed for annual FCSS reporting. We will work through practical areas such as participation, volunteers, referrals, surveys and activity categorization, and show how Mareto can help reduce year-end reconciliation.

Mareto is configurable to fit how your FCSS office works. Beyond FCSS reporting, the same system can support program data collection, forms, outcomes, referrals, case management and other local reporting needs, helping reduce duplicate data entry and the number of disconnected systems your team has to manage.

The 2027 Housing Data Reset

Sep 22, 2026 10:00 AM MST

In 2027, communities across Canada will receive the first major post-pandemic update to much of the evidence shaping housing and homelessness decisions. The 2026 Census, collected in May, will be released across seven dates in 2027.

The timing matters. The 2021 Census relied on 2020 income, when COVID-19 disrupted employment and temporary supports such as CERB affected measured affordability. Core housing need fell from 12.7% in 2016 to 10.1% in 2021, even as communities continued to face intense pressure. At 10.1%, more than 1.45 million Canadian households remained in core housing need.

Many approved plans, needs assessments and funding submissions have since been built on that 10.1%. As the 2026 results arrive, communities will need to ask whether those plans still hold.

HelpSeeker is running this session because we build Karto, the municipal planning platform communities use to model housing need, forecast homelessness and cost housing responses. The second half shows how communities can work through a year of releases in practice.

The first release arrives sooner than many expect. On 18 November 2026, Statistics Canada will publish the geographic and reference products that define how all other results are reported. Seven data releases follow in 2027: population and dwelling counts in February; age and dwelling types in May; families, households and income in July; housing, language and Canadian military experience on 8 September; Indigenous Peoples, mobility and poverty on 28 September; immigration and ethnocultural diversity in October; and six topics on 1 December, including labour, commuting, education and data from two new questions on experiences of homelessness. Those questions cover sheltered and unsheltered homelessness in the previous 12 months, and staying temporarily with others because there was nowhere else to live.

The opportunity is significant, but so is the challenge. Communities need to turn a year of new data into better forecasts, stronger funding cases and practical housing and homelessness plans.

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  • Data Harmonization for Systems Change Utilizing Ontologies for Cross Sector Impact
    • 2024-06-18

    Data Harmonization for Systems Change Utilizing Ontologies for Cross Sector Impact

    In an era of complex social challenges, it is essential to recognize that while each client, program, and organization is distinct, they all contribute to a broader ecosystem. This webinar introduces an advanced ontology that bridges communication across funders, service providers, and stakeholders, ensuring data collected at the client-service interaction level is effectively aggregated to assess broader systems impacts.

  • 2025 Social Outlook: Trends & Insights for the Year Ahead
    • 2025-01-30

    2025 Social Outlook: Trends & Insights for the Year Ahead

    Watch our "2025 Social Outlook" webinar! As we enter a new year brimming with potential, this webinar will provide key insights into the major social, political, and economic trends shaping our communities in 2025. Navigate the shifting political landscape with an in-depth look at policy developments and their impact on social dynamics.

  • The Human and Financial Cost of Ontario’s Homelessness Crisis
    • 2025-02-20

    The Human and Financial Cost of Ontario’s Homelessness Crisis

    An in-depth discussion on Ontario’s homelessness crisis as we explore the key findings from our collaborative report, "Municipalities Under Pressure: The Human and Financial Cost of Ontario’s Homelessness Crisis," which has been heavily featured in the news recently. This webinar will highlight the human and financial costs of homelessness, the collaborative efforts behind the report, and the data-driven solutions proposed to achieve functional zero homelessness by 2030

  • Simplifying Access to Essential Support Services with Navigi and Systems Mapping
    • 2025-03-20

    Simplifying Access to Essential Support Services with Navigi and Systems Mapping

    Navigating support services can be complex—for both residents trying to access help and municipalities working to connect them. Systems mapping helps communities understand what services exist, where gaps might be, and how resources can be better allocated. This data can be used in custom dashboards to support municipal decision-making or integrated into Navigi, a tool that helps residents find essential services like housing, food assistance, mental health support, and more.

  • Mareto: Advanced Case Management Software for Social Services
    • 2025-04-17

    Mareto: Advanced Case Management Software for Social Services

    Explore the latest upgrades to Mareto, our user-friendly case management platform designed for social service providers. This webinar covers improved workflows, customization features, real-time data insights, and security enhancements that support more efficient service delivery and better client outcomes.

  • A Guide to Housing & Homelessness Projection Modelling
    • 2025-05-22

    A Guide to Housing & Homelessness Projection Modelling

    Across Canada, municipalities are facing complex and rising pressures around housing affordability and homelessness. But how do you move beyond reacting to start planning for the future? In this webinar, we'll break down how projection modelling works, what insights it provides, and why our modelling tool is becoming critical for municipal planning, budget prioritization, and long-term housing strategies.

  • Designing for Impact: How Strong Data Models Drive Better Outcomes
    • 2025-06-19

    Designing for Impact: How Strong Data Models Drive Better Outcomes

    Whether you're running a single program or coordinating efforts across an entire organization or system, one challenge remains constant: how do you gather and use data in a way that’s meaningful, not just mandatory? This webinar explores why a strong data model—the structure behind how your information is organized, connected, and collected—is foundational to making better decisions, supporting the people you serve, and demonstrating real impact.

  • 10-year Housing & Homelessness Plans: What to keep, what to change, and what's next
    • 2025-09-11

    10-year Housing & Homelessness Plans: What to keep, what to change, and what's next

    For nearly two decades, 10-year housing and homelessness plans have been a cornerstone of local housing strategy in Canada. They’ve set priorities, guided investment, and shaped how communities respond to changing needs. But the world these plans operate in has changed — and is changing faster than ever. This session, designed for Ontario Service Managers, will take a fresh, data-driven look at the evolution of these plans.

  • From Data Chaos to Mission Success: Modernizing Case Management for Canadian Nonprofits
    • 2025-09-18

    From Data Chaos to Mission Success: Modernizing Case Management for Canadian Nonprofits

    In this free webinar, we’ll explore how Canadian nonprofits can break out of “data chaos” and move toward mission success with modern case management tools. You’ll hear sector insights, real nonprofit experiences, and see a light demo of what’s possible when your organization’s data is working for you instead of against you.

  • How to Reduce the Administrative Burden in Social Services
    • 2025-10-15

    How to Reduce the Administrative Burden in Social Services

    In today’s demanding social services environment, managing complex caseloads while delivering high-quality care can be overwhelming. This webinar will demonstrate to Social Workers, Case Managers, Program Managers, and Executive Directors how to reduce administrative burdens, improve client outcomes, and enhance team collaboration using Mareto, our data-driven case management software.

  • Designing Data Collection That Works - A Practical Guide for Nonprofits
    • 2025-11-20

    Designing Data Collection That Works - A Practical Guide for Nonprofits

    Every nonprofit collects data. Most of it sits in forms, reports, or spreadsheets that never connect to the bigger questions leaders need answered. This session is designed to change that. In this webinar, we will unpack the structure behind good evidence and show how to connect day-to-day information from programs to the questions that define strategy and accountability.